In today’s article, we will present you with Choice Wireless Phone. This is one of the less known wireless providers, however, it surely deserves your attention. Choice offers broadband solutions and wireless services to individuals and businesses alike.
Choice Wireless has the largest rural 4G LTE network in the west and also offers Lifeline, which means you can benefit from its services greatly.
In the sections below, we will go into more details regarding Choice Wireless Lifeline, their phone offers, plans, device replacement, customer support, and more. With the information attained herein, you’ll be able to determine whether or not Choice wireless deserves your attention and perhaps you’ll give them a chance to be your new cell phone carrier.
So, without further ado, let’s dig in, shall we?
What is Choice Wireless?
Choice Wireless is a telecommunication company, offering broadband and wireless services to businesses and individuals. The company specializes in providing affordable wireless service in America (U.S. and Navajo Nation) and the Caribbean.
Choice Wireless is a subsidiary of Commnet Wireless. Aside from selling basic cell phones, smartphones, modems, home phones, it also offers some highly affordable prepaid cell phone plans, several pay-as-you-go plans, internet plans, home phone plans, business plans, and more.
Furthermore, Choice Wireless also serves as a Lifeline assistance program provider, which means that it offers free government smartphones and cell phones to eligible households within the region of their operation. The latter includes Arizona, Colorado, New Mexico, Nevada, Utah, and Montana.
Choice Wireless Plans & Phones
Aside from the free government-supported Lifeline plan (we will devote a special section to it), Choice wireless also offers several affordable plans to their non-Lifeline clients. In this section, we will take a closer look at those plans.
Moreover, we will also devote some attention to their cell phone offers since we know that many of you want to get a device with your plans.
Choice Wireless Rate Plans
- $20/month: 4GLTE Data Speeds, Nationwide Coverage, Unlimited Talk, Unlimited Text & Picture Messaging, Unlimited Mobile Hotspot, Unlimited Wi-Fi, and 2GB of mobile data at full speed.
- $35/month: 4GLTE Data Speeds, Nationwide Coverage, Unlimited Talk, Unlimited Text & Picture Messaging, Unlimited Mobile Hotspot, Unlimited Wi-Fi, and 10GB of mobile data at full speed.
- $50/month: 4GLTE Data Speeds, Nationwide Coverage, Unlimited Talk, Unlimited Text & Picture Messaging, Unlimited Mobile Hotspot, Unlimited Wi-Fi, and Unlimited GB of mobile data at full speed.
Family Plans
- $45/month/line (for the 1st, 2nd & 3rd Lines): 4GLTE Data Speeds, Nationwide Coverage, Unlimited Talk, Unlimited Text & Picture Messaging, Unlimited Mobile Hotspot, Unlimited Wi-Fi, and Unlimited GB of mobile data at full speed.
- $25/month/line (for the 4th and 5th Lines): 4GLTE Data Speeds, Nationwide Coverage, Unlimited Talk, Unlimited Text & Picture Messaging, Unlimited Mobile Hotspot, Unlimited Wi-Fi, and Unlimited GB of mobile data at full speed.
Add-Ons
- Monthly Recurring Full-Speed Data:
- $15 for 2GB
- $30 for 5GB
- $55 for 10GB
- One Time Full-Speed Data:
- $2 for 150MB
- $10 for 1GB
- $15 for 2GB
- $30 for 5GB
- $55 for 10GB
Choice Wireless Phone Offers
Currently, Choice wireless offer only 3 devices online. The details for each of them are listed below.
1. Galaxy A11
Samsung Galaxy A11 is a powerful mid-range smartphone. It packs along-lasting, fast-charging battery, which will give you plenty of juice for whatever life throws your way. The phone enables you to capture great shots with ease thanks to its triple-lens camera. Plus, it enables you to enjoy all types of content on its beautiful and vibrant 6.4” Infinity Display.

Features:
- Android 10
- 32GB Memory
- 13-5MP/8MP Cameras
- Mobile Hotspot
- 6.4″ Screen
Specs:
- Dimensions: 3.0″ x 6.42″ x 0.31″ inches
- Weight: 6.24 ounces
- Display: 6.4″, 1560 x 720 Resolution, PLS TFT LCD
- Camera: Rear: Dual Aperture 13MP/5MP; Front: 8MP
- Memory: 2GB RAM
- Storage: 32GB Internal Memory (20GB Memory available To User)
- Processor: 1.8 GHz Qualcomm Snapdragon 450, 14nm octa-core
- HAC Rating: M4 / T3
- Other mention-worthy features: GPS, 3.5mm Headset Jack, Voice Activated Dialing, Alarm, Calculator, Calendar, Stop Watch & Timer, Voice Memo
2. LG K8S
The LG K8S is less capable than the above model, yet still suitable for more than an average user need. With that in mind, it also comes at about half the price.

The LG K8S comes with a relatively large 5” display in a slim design, which makes it quite pocket-friendly. The 5.0” screen features 1280 x 720 resolution. The phone also packs a rear key and sleek black color design, which makes it highly suitable for users looking for the perfect combination of style and function.
Features:
- Android 8.1
- 16GB Memory
- 13MP/5MP Cameras
- Mobile Hotspot
- 5″ Screen
Specs:
- Dimensions: 2.83″ x 5.70″ x 0.14″ inches
- Weight: 4.95 ounces
- Display: 5″, 1280 x 720 Resolution, HD IPS TFT
- Camera: 13MP Rear-Facing Camera; 5MP Front Facing Camera
- Memory: 2GB RAM
- Storage: 16GB Internal Memory (9.5GB Memory available To User)
- Processor: 1.4GHz Quad-Core / Qualcomm Snapdragon 425
- HAC Rating: M3 / T3
- Other mention-worthy features: GPS, 3.5mm Headset Jack, Voice-Activated Dialing, Alarm, Calculator, Calendar, Stop Watch & Timer, Voice Memo
3. Go Flip 3
If you are a senior or someone interested in maximum simplicity, the GO Flip 3 might be exactly what you are looking for. This is a flip phone, which means that you get to answer calls by simply opening the two halves of the phone and end it by closing them. Yes, it is that simple. It also comes with a regular keypad (no touchscreen technology).

With the Alcatel Go Flip 3, you get a decent-sized 2.8″ internal display, which is great even if you decide to perform some more advanced tasks, such as reading emails but it will serve best for text messages and phone number viewing. The phone also enables you to see who’s calling without having to open the flip phone thanks to the 1.44″ external display.
As a flip phone, the Go Flip 3 will fit every pocket perfectly. The phone is also highly compact and thus suitable for users that are constantly on the move.
Features:
- 1GB Memory
- 2MP Camera
- Mobile Hotspot
- 2.8″ Screen
Specs:
- Dimensions: 2.08″ x 4.13″ x 0.74″ inches
- Weight: 4.1 ounces
- Display: 2.8″ 4:3 ratio display, QVGA 240 x 320 Resolution, 143 ppi, LCD (TFT/TFD) + 1.44″ external display
- Camera: 2MP Rear Facing Camera
- Memory: 512MB RAM
- Storage: 1GB Internal Memory
- Processor: 1.1 GHz Snapdragon 210 Processor
- HAC Rating: M4 / T3
- Other mention-worthy features: Bluetooth, 3.5mm Headset Jack, FM Radio, Alarm, Calculator, Calendar, Stop Watch & Timer, Voice Memo
Choice Wireless Lifeline
This is the section that will provide you with all the information you may need regarding the Lifeline plans provided by Choice Wireless.
But before we go into details, let’s make sure we are all caught up with what Lifeline is. Lifeline is a government-supported program that enables eligible households (limited to one per household) to get discounted or free telecommunication services.
In order to qualify for the Lifeline support, a household must either meet the low-income criteria or have a member that participates in one of the governmental programs.
In addition to (regular) Lifeline, there is also Tribal Lifeline, which is intended particularly for those households residing in tribal areas. The main difference between the two Lifelines is that the Tribal one offers even greater benefits.
Note: Keep in mind that not all wireless providers that offer Lifeline plans have a Tribal Lifeline available as well.
Lifeline Program at Choice Wireless offers two unique plans designed to help those in rural places connect affordably. Eligible households get to select one of the two options presented below (see all the details).
Read more about Government free phone guide
Standard Lifeline
Main Features:
- 5GB of full-speed data.
- Lifeline includes unlimited calling, text messaging and picture messaging nationwide.
- Voicemail, 3-way calling, text & picture messaging, caller ID, 411, & call forwarding.
- LG K8S Smartphone at a highly discounted rate
How to qualify:
You may qualify for the Lifeline Program if you meet one of the following requirements:
- If you get assistance from one or more of the following programs (participation-based):
- Medicaid (Not Medicare)
- Supplemental Nutrition Assistance Program (SNAP)
- Supplemental Security Income (SSI)
- Federal Public Housing HUD/Section 8 (FPHA)
- Veterans Pension and Survivors Benefit
OR,
- if your total gross annual household income is at or below the federally-established poverty levels (see the table below) set forth for the number of persons in your household (income-based).
Household Size 135% Income Requirement
1 $16,862
2 $22,829
3 $28,796
4 $34,763
5 $40,730
6 $46,697
7 $52,664
8 $58,631
Each Additional Person Add $5,967
How to Apply:
To sign up for Choice Wireless Lifeline plan, call their support at 719-626-0000. They will provide you with all the instructions needed.
Lifeline Plan Add-ons:
- $10 for 500MB
- $20 for 1GB
How to keep Lifeline services:
Keep in mind that you must use your Lifeline service at least once during any 30 day period by completing an outbound call, using data, purchasing minutes or data, answering an incoming call from someone other than Choice, responding to direct contact from Choice confirming that you want to continue receiving Lifeline service, or sending a text message. If your service goes unused for 30 days, you will be given a 15 day cure period to use your device. Failure to use your device during the cure period will result in the suspension of services.
Tribal Lifeline
Main Features:
- Unlimited full-speed data.
- Tribal Lifeline includes unlimited calling, text messaging and picture messaging nationwide.
- Voicemail, 3-way calling, text & picture messaging, caller ID, 411, & call forwarding.
- A $99 credit toward any device. à LG K8S Free
- Note: New Tribal Lifeline Customers can choose to sign a two-year service commitment contract and receive a one-time device credit up to $99 or they can choose to receive a device credit of $39 without signing a contract.
- Roam anywhere in the US with your benefit.
How to qualify:
You may qualify for the Tribal Lifeline Program if you meet one of the following requirements:
- If you get assistance from one or more of the following programs (participation-based):
- Medicaid (Not Medicare)
- Supplemental Nutrition Assistance Program (SNAP)
- Supplemental Security Income (SSI)
- Federal Public Housing HUD/Section 8 (FPHA)
- Veterans Pension and Survivors Benefit
- Bureau of Indian Affairs General Assistance
- Tribally Administered Temporary Assistance for Needy Families (Tribal TANF)
- Head Start (must satisfy income qualifying standard)
- Food Distribution Program on Indian Reservations
OR,
- if your total gross annual household income is at or below the federally-established poverty levels (see the table below) set forth for the number of persons in your household (income-based).
Household Size 135% Income Requirement
1 $16,862
2 $22,829
3 $28,796
4 $34,763
5 $40,730
6 $46,697
7 $52,664
8 $58,631
Each Additional Person Add $5,967
How to Apply:
To sign up for Choice Wireless Lifeline plan, call their support at 928-730-CARE (2273). They will provide you with all the instructions needed.
Lifeline Plan Add-ons:
- $10 for 500MB
- $20 for 1GB
How to keep Tribal Lifeline services:
Keep in mind that you must use your Tribal Lifeline service at least once during any 30 day period by completing an outbound call, using data, purchasing minutes or data, answering an incoming call from someone other than Choice, responding to direct contact from Choice confirming that you want to continue receiving Lifeline service, or sending a text message. If your service goes unused for 30 days, you will be given a 15 day cure period to use your device. Failure to use your device during the cure period will result in the suspension of services.
Choice Wireless Coverage
In order to use any of the Choice Wireless plans, you need to first ensure that your area is covered by their services. The best way to go around this is to use their website page ‘Cell Phone Coverage’. Use the link in the parentheses to access the site (choice-wireless.com).
Once on the page, enter your address and then click the ‘SEARCH’ button.
Request Coverage
If your area is not covered, Choice Wireless has an option to request coverage. Go to choice-wireless.com and let them know where you are located by following the on-site instructions.
Choice Wireless
If you need Choice Wireless’s support, you have several options. You can visit their official website and click the ‘Support’ option in the top menu bar. There you can either fill in the online form or initiate the online chat.
If you prefer to contact them via phone, you need to call 719-626-0000 (US) or 928-730-2273 (Navajo Nation).
Choice Wireless Return Policy
Cell Phones:
- All returns must include the original box, power cables, and any other contents. Missing Contents are subject to additional fees.
- If activated within 3 business days (including purchase date), equipment will be returned without a restocking fee.
- If active for more than 3 business days but active less than 14 days, the phone can be returned with a $25 restocking fee.
- If the returned item is more than $25 in value, the restocking fee will be adjusted to 50% of the advertised sales price.
- Devices active for more than 14 days cannot be returned or exchanged.
- Online or phone orders will be evaluated from the delivery date of the device, and customer initiation of the return request.
Phone Accessories & Top-Up Cards:
- All sales are final.
Service & Fee Refunds:
- Full Refund: Service cancellations made within 3 business days (including purchase date) of the original activation date.
- 50% Refund: Service active for more than 3 business days but active less than 14 days.
- No refund will be issued for service more than 14 days after the original activation date.
- Connect/Activation Fees are non-refundable after 3 days of the original activation date.
- Installation Fees are non-refundable.
Additional Choice Wireless Policies
Connect Fee and Additional charges
Choice Wireless reserves the right to add a Connect Fee to all wireless service plans and/or products sold at any Choice Wireless operated facility. The standard Connect Fee may vary by location. The Connect Fee will be applied but is not limited to the following; new service activations, device replacements, device upgrades, online sales, and any other service change that Choice Wireless deems eligible. If a device, product, or service is being returned or refunded, no credit or refund will be issued for the Connect Fee after 3 days of original activation.
Theft and Fraud
If your Service or Equipment is lost or stolen or fraudulently used, then you are responsible for all usage incurred before Choice receives notice from you of such loss or theft. You agree to cooperate in the investigation of fraud or theft and to provide us with such information and documentation as we may request (including affidavits and police reports).
Disclaimer of Warranties
CHOICE WIRELESS MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE SERVICES OR EQUIPMENT YOU RECEIVE FROM THEM, AND DISCLAIM ANY WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. They are not responsible for circumstances beyond our control, including without limitation acts or omissions of others, atmospheric conditions, or acts of God. They do not promise uninterrupted or error-free service. They may not manufacture any equipment or software that you may use in connection with your Service, and your only warranties and representations with respect to Equipment or software are those provided by the manufacturer (with respect to which we have no liability whatsoever).
Choice Wireless FAQs
Can I dial 911 with my Choice Digital Voice phone?
Yes. All Choice Digital Voice phones come with 911 dialing capabilities.
Is there a way for me to confirm that my 911 address is active and correct?
To best serve you, Choice Wireless validates every address back through a third party. If the address cannot be validated, they will contact you to correct it.
If the power is out, can I still dial 911?
Dialing, including 911 dialing, from your Choice Digital Voice phone, will not be operational in the event you lose power.
How do I check my balance or fund expiration date?
If you are on a Pay As You Go plan: #BAL from your Choice Wireless phone or contact Choice Wireless Customer Support at 719-626-0000 for the US or 928-730-CARE (2273) for NTUA Navajo Nation and select option 1 then option 3 to receive information on your pre-paid balance, available minutes and expirations.
If you are a monthly customer: Contact Choice Wireless Customer Support at 719-626-0000 for the US or 928-730-CARE (2273) for NTUA Navajo Nation and select option 4 to get to a customer service representative.
Check funds on your Flex Bucket: #BAL from your Choice Wireless phone or Contact Choice Wireless Customer Support at 719-626-0000 for the US or 928-730-CARE (2273) for NTUA Navajo Nation and select option 1 then option 3 to receive information on the funds in your Flex Bucket.
How do I upgrade my phone?
New phones are available for purchase on this website by clicking Wireless in the menu above, from any Choice Wireless retail location, or by contacting Choice Wireless Customer Support at 719-626-0000 for the US or 928-730-CARE (2273) for NTUA Navajo Nation.
What do I do if my phone is lost or stolen?
If your device is lost, stolen, or accidentally damaged (including water and physical damage), contact Choice Wireless Customer Support at 719-626-0000 for the US or 928-730-CARE (2273) for NTUA Navajo Nation and they will suspend your wireless service to protect you against unauthorized calls and phone usage.
Can I use my phone anywhere in the United States?
Yes, your phone will work anywhere in the United States.
How do I pay my bill each month?
If you are on a Pay As You Go plan: #PAY from your Choice Wireless phone or contact Choice Wireless Customer Support at 719-626-0000 for the US or 928-730-CARE (2273) for NTUA Navajo Nation and select option 1 then option 1 to add funds to your monthly Pay As You Go plan.
If you are a monthly customer: You can go to any of our agent or retail locations to complete a payment or contact Choice Wireless Customer Support at 719-626-0000 for the US or 928-730-CARE (2273) for NTUA Navajo Nation and select option 4 to get to a customer service representative.
Final Thoughts
At this point, you should know all there is to know about Choice Wireless phone and its services. You know that they offer normal plans and also free Lifeline and Tribal Lifeline plans to eligible households. You also know how to check their coverage, how to contact their support, and which phones do they currently offer.
We have provided you with more than enough information in order for you to make an informed decision whether or not Choice wireless phone deserves your attention. Now it is up to you to take the next step.