Excess Telecom is a wireless company that offers ACP plans in many states, a California Lifeline plan, top-up plans, and other benefits to eligible low-income customers who qualify to receive free or discounted government assistance benefits. During the enrollment process, you will be redirected to a Telgoo5 Inc. system. Telgoo5 is a highly regarded player in the telecom billing domain with over 14 years of experience. As a global company, Telgoo5 offers a specialized platform that supports millions of subscribers’ devices and networks. However, if you are applying for Excess and its services, you needn’t worry about Telgoo5, as it just provides an enrollment platform for the company you are truly interested in.
What Do I Need to Know About Enrollment Excess Telecom Telgoo5?
Telgoo5 is Excess Telecom’s billing and order platform for Excess Telecom, as such, it is not something the average Excess Telecom user must worry about. The only place where the enrollments Excess Telecom Telgoo5 platform comes to play is at https://enrollments-excesstelecom.telgoo5.com/. However, this is not a website that you need to encounter, as you can enroll through Excess Telecom’s website directly. If, however, you do come across this website, it’s important to be aware of the following:
- Ownership and Purpose: The computer system and data within it are the property of Telgoo5 Inc. and its clients. They are intended for official information and authorized use only.
- Restricted Access: Access to the system is limited to authorized users. Unauthorized access, use, or modification of the system or its data, both during transmission and within the system, is strictly prohibited.
- Legal Implications: Engaging in unauthorized activities, such as accessing the system without permission, exceeding authorized access, tampering with data, or compromising information, may be a violation of federal or state criminal laws.
- Penalties: Individuals who engage in unauthorized activities on the Telgoo5 Inc. system may face administrative penalties, fines, or imprisonment.
It is crucial to adhere to the terms and conditions set forth by Telgoo5 Inc. and to use the system responsibly and within the authorized scope of access.
To sign into the website, a person must provide their username and password, and confirm that they are not a robot.
Types of Enrollment in Telgoo5
- Prepaid and postpaid orders
- Multi-line enrollments
- ACP enrollments
- Lifeline enrollments
- Combo enrollments (ACP and Lifeline)
For ACP and Lifeline enrollments (which are the enrollments offered by Excess Telecom) there is a separate portal – an agent portal. The Telgoo5 enrollment portal for Excess Telecom is https://enrollments-excesstelecom.telgoo5.com/.
Excess Telecom Enrollment Process
In this section, we will explore the Excess Telecom enrollment process that most users do need to worry about to receive the company’s ACP and/or Lifeline benefits.
Instead of accessing the enrollment portal through Telgoo5, you can visit Excess Telecom’s official website directly.
To enroll in Excess Telecom’s ACP and/or Lifeline program, follow these simple steps:
Step 1: See if Excess Telecom is the Right Fit For You
Excess Telecom is a California-based company licensed in all 50 states. It served over a million customers throughout the country and it offers nationwide internet access for as little as $0. The free mobile broadband plan offers access to a nationwide network with great coverage.
Lifeline-eligible customers can apply for the California Lifeline plan (free) with unlimited minutes, unlimited text, 6GB of high-speed data, and a free cell phone.
ACP-eligible customers, on the other hand, can apply for an ACP plan, which includes free internet, free monthly minutes and texts, and a free tablet.
If you become an Excess Telecom customer, you will also be able to enjoy additional features, such as caller ID, top-up plans if you ever need them, and a reliable and responsive customer support service.
If becoming an Excess customer sounds right to you, move on to the next step.
Step 2: Check Your Excess Telecom ACP/Lifeline Eligibility
To qualify for Excess Telecom’s ACP and/or Lifeline program and receive the benefits, you need to meet the following requirements:
- Residency: You must be a resident of one of the states where Excess Telecom offers free ACP tablets. While the Lifeline plan is only available in California, the Excess Telecom ACP plans are available in Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Pico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
- Age: You must be at least 18 years old or an emancipated minor.
- Lifeline Eligibility: The eligibility criteria for the Lifeline program are set by the FCC and apply to all Lifeline providers. You must meet one of the following requirements:
- Income-based Eligibility: Your annual household income should be at or below 135% of the Federal Poverty Guideline.
- Government Assistance Program Participation-based Eligibility: You or a household member must participate in one or more qualifying Assistance Programs, such as SNAP, Medicaid, SSI, Federal Public Housing Assistance, Veterans & Survivor Benefits, and Tribal programs.
- ACP Eligibility: The eligibility criteria for the ACP program are set by the FCC and apply to all ACP providers. You must meet one of the following requirements:
- Income-based Eligibility: Your annual household income should be at or below 200% of the Federal Poverty Guideline.
- Government Assistance Program Participation-based Eligibility: You or a household member must participate in Lifeline, one or more of the Lifeline-qualifying programs above, WIC, Free and reduced-price school lunch or breakfast programs, or received a Federal Pell Grant in the current award year.
If you qualify, examine how you can prove it in the following step.
Step 3: Check if You Can Prove Your Eligibility
To participate in Excess Telecom’s Lifeline or ACP program, you need to apply and prove your eligibility by providing specific official documents. The documents required depend on your eligibility criteria and the personal information you need to verify. You will need:
- Income Verification: To prove your household income is at or below 135% for Lifeline or 200% for ACP of the Federal Poverty Guidelines, you may need to submit documents such as paycheck stubs, income statements, tax returns, Social Security statements, or benefit statements.
- Government Assistance Program Verification: If you participate in a government assistance program, you may need to provide documents like approval letters, benefit award letters, verification letters, statements of benefits, or school documentation.
- Identity and Age Verification: To verify your identity and age, you may need to provide documents such as a passport, government ID, birth certificate, driver’s license, certificate of naturalization, or permanent resident card.
- Address Verification: To verify your address, you may need to provide documents like government IDs, driver’s license, tax returns, mortgage or lease statements, or utility bills.
Note: If you are an emancipated minor, you will need to provide documents proving your emancipation status, such as a court document or certificate of emancipation. You may additionally have to provide proof of life, your Social Security Number, and/or other personal information.
Step 4: Do the Excess Telecom Enrollment Process
Finally, to get free internet and a discounted device, you must enroll in Excess Telecom’s Lifeline or ACP program. To do so, follow these simple steps:
- Visit https://www.excesstelecom.com/.
- Press Enroll Now. You can find the button in the top right corner of the page.
- You will be redirected to https://www.excesstelecom.com/BUYFLOW/.
- Enter your ZIP code and email address.
- Press Continue.
- Follow the on-screen prompts to select the plan, create an Excess Telecom account, and complete the online application form, which will require you to provide all the necessary information and copies of the documents that prove your eligibility.
- Submit the application form and wait for a few days for the company to review it and hopefully approve it.
If you will also be required to apply through the National Verifier, Excess Telecom will provide you with all the necessary information.
As you can see, the Excess Telecom enrollment process is relatively straightforward and it allows you to bypass the Excess Telecom Telgoo5 Enrollments page completely.
What to Do If I Have Other Questions About Enrollments Excess Telecom Telgoo5?
In case you have additional ‘enrollments Excess Telecom Telgoo5’-related questions, you can either contact Excess Telecom or Telgoo5.
To contact Excess Telecom’s customer support service, go to https://www.excesstelecom.com/contact-us/ and fill out the contact form. You will be required to provide your first and last name, email address, and message. You can also click the chat icon on Excess Telecom’s official website or call the team at 1-800-615-0898. Keep in mind that the support service is available from 8 am to 8 pm PST.
To contact Telgoo5, call the team at 1 (206) 384-4669 or send an email to [email protected]. You can also fill out the contact form at https://www.telgoo5.com/contact-us.