Total Wireless is a subsidiary of the huge prepaid, no-contract mobile phone provider – TracFone. Total Wireless is a wireless service provider and a mobile virtual network operator that uses Verizon’s network. The provider offers a decent selection of high-quality mobile devices from the most popular brands, affordable service plans, international calling, cloud service, and a ‘bring your own phone’ program, which allows the customer to bring their current device to Total Wireless.
If you already have Total Wireless service and you wish to transfer it to a new BYOP or original Total Wireless upgrade device, simply continue reading and you will find out all you need to know in the following chapters.
How Do I Transfer My Total Wireless Service to A New Phone
Total Wireless is one of the best wireless service providers when it comes to transferring your current Total Wireless service to a new Total Wireless phone. As nowadays, technology evolves quickly and the phone you purchased last year may seem totally basic in comparison to the manufacturer’s latest model, Total Wireless expects customers to upgrade their devices quite regularly and make the service transfer as simple as it can get.
Once you get a new device (you can either purchase it from Total Wireless or you can bring your own new phone, which you have purchased from another provider), you must also get a new Total Wireless SIM card. When you have both, simply put your Total Wireless SIM card into your new phone. If the phone automatically connects to the Total Wireless network and you are able to place calls, send text messages, and use data, then you are all set. On the other hand, if you are unable to do so, you may need to activate your new device. You can do so at totalwireless.com/activation/selectdevice. You can also contact Total Wireless customer service at 1-866-663-3633 and ask them to switch your new phone to the new SIM card.
In addition to transferring your service, Total Wireless also allows customers to transfer their content. The provider offers a so-called Transfer Wizard – an app that enables customers to easily transfer their personal content from an old phone to a new one. The app is free, it doesn’t require an account and it doesn’t send your data and content to the cloud. It is designed to transfer contacts, messages, pictures, videos, music, and everything else between phones like magic. All you will need to do the transfer is a Wi-Fi connection and a few moments of your time. The app supports content transfers between most Android and Apple iOS devices and it works on both operating systems.
To transfer all your content and service from one phone to another, simply follow the steps below.
- Step 1: Download the Transfer Wizard app to both your old and new phones.
- Step 2: Connect to Wi-Fi and wirelessly connect the two devices.
- Step 3: Choose what exactly it is you wish to transfer.
- Step 4: Finally, enjoy your new phone with all your existing content.
Can I Transfer My Total Wireless Number to Another Phone? How to Transfer?
Most people wish to keep their old phone number when they switch to another carrier or wireless service provider. At Total Wireless they respect this popular request and do their best to make the phone number transfer and the entire transition as simple as possible. To transfer your Total Wireless number to another phone, simply follow the three easy steps below.

- Step 1: Select your device. When it comes to selecting your Total Wireless device, you have two options. You can either purchase a new phone from Total Wireless (at shop.totalwireless.com/shop/en/totalwireless/phones you can see their selection of the most popular and latest Android and iOS smartphones) or you can bring your own compatible or unlocked CDMA phone, purchase an Activation Kit, and a 30-day service plan. In both cases, you can keep your existing phone number.
- Step 2: Select your plan. Total Wireless offers a large variety of flexible and relatively affordable plans. They offer both single-line plans (the most affordable single-line plan includes unlimited talk and text and costs $23.70 with auto-refill) and family plans (the most popular family plan will give you 25 GB of shared data for up to 4 lines and it will cost you $95 a month with auto-refill). In addition, Total Wireless offers several payment options, therefore you will certainly be able to find a plan and payment that fits your budget and needs. As Total Wireless plans come with no contracts, you will be able to change both your payment and your plan at any time.
- Step 3: Make the transfer. Once you have done all of the above, make sure to activate your device. Visit totalwireless.com/activation/selectdevice and select the type of product you would like to activate (Total Wireless phone, BYOP device, or Total Wireless hotspot).
How Do I Switch My Total Wireless SIM Card to Another Phone?
Each time you change phones, you have to purchase a new Total Wireless SIM card. You can do it online, on their official website (at totalwireless.com/activation/compatiblesim?carrier=TMO or shop.totalwireless.com/shop/en/totalwireless/byop/tw-byop-tri-punch-sim-pack-cdma) or in-store. If you decide to purchase the SIM card online, you will receive it in the mail. When you do, call Total Wireless customer service at 1-866-663-3633 and ask them to switch your new phone to the new SIM card.
To physically switch your SIM card, turn off your new phone and carefully insert the new SIM card into it. Close the SIM card slot and turn the device back on. That’s it!
Do I Need to Back Up My Phone Before Switching SIM?
Switching the SIM card may cause a reactivation, however, it shouldn’t delete any data from your phone. Nonetheless, we still suggest you back up your phone before switching SIM, just to be safe. Your phone probably already does automatic backups, however, this time, take a few minutes of your time to do it manually.
The backup process depends on your phone model. Your best bet is to open your internet browser and search for »how to back up + your phone model«. You will definitely get many informative results and articles.
How Do I Switch to Total Wireless With BYOP?
As mentioned before, Total Wireless offers a ‘bring your own phone‘ (BYOP) program, which allows customers to bring their old device to Total Wireless. The process to switch your phone to Total Wireless is simple, it allows you to keep your number, and it gives you access to Verizon’s reliable 4G LTE nationwide network. However, the BYOP process does include certain requirements.
The phone you have purchased from another retailer, carrier, or wireless service provider will only be able to work on Total Wireless if it is compatible with Total Wireless services and network or if it is an unlocked CDMA phone.
Total Wireless is an MVNO that uses Verizon’s network and services. As Verizon is a CDMA carrier, Total Wireless also supports CDMA technology, network, and devices. Therefore, the device you already have and wish to bring to Total Wireless must be CDMA.
In addition, as many carriers lock the phones they sell to their services, you may be required to unlock the device before you can bring it to Total Wireless. To do so, you must contact your previous provider and ask them to unlock your phone. They will mostly do so if the phone has been paid off in full, if the device is no longer under and contract, and if the device hasn’t been reported stolen, lost, or otherwise flagged ineligible for unlocking.
The simplest way to determine whether or not your phone is compatible with Total Wireless is to check the phone’s compatibility. You can do so by visiting totalwireless.com/activation/byop/collectesn?carrier=VZW and entering your phone’s IMEI, MEID, or serial number in the provided search box. In case you don’t know your phone’s IMEI, MEID, or serial number, the website also provides detailed instructions on how to find the number for both Android smartphones and iPhones. Once you locate your phone’s number and enter it into the box, press ‘Continue’. The system will inform you whether or not your phone is compatible with Total Wireless in a matter of seconds. You can also check your phone’s compatibility by texting ‘byop’ to 611611.
In case your phone proves to be compatible with Total Wireless, you can switch to Total Wireless by simply following the easy steps provided below.
- Step 1: Purchase a SIM Activation Kit. The simplest way to do so is online. Also, buy a Total Wireless 30-day service plan.
- Step 2: Once you receive your SIM Activation Kit, carefully insert your Total Wireless SIM card into your compatible phone.
- Step 3: Activate your phone. You can do so at totalwireless.com/activation/selectdevice.
Which Phone Is Compatible with Total Wireless Service (List of Total Wireless Compatible Phones)
Below, you can find a list of mobile devices that are currently sold at Total Wireless. These phones are definitely compatible with Total Wireless services.
Total Wireless Compatible Android phones
- BLU View 1
- BLU View 2
- LG Stylo 5 LTE
- LG Premier Pro Plus
- LG Solo LTE
- LG Journey LTE
- LG K31 Rebel
- Motorola moto g power
- Motorola moto e
- Motorola moto e5
- Motorola moto g7 optimo
- Motorola moto g7 optimo maxx
- Samsung Galaxy A21
- Samsung Galaxy J2
- Samsung Galaxy J3 Orbit
- Samsung Galaxy A01
- Samsung Galaxy A10E
- Samsung Galaxy A11
- Samsung Galaxy S21 5G
- Samsung Galaxy S21 Ultra 5G
- Samsung Galaxy S21 Plus 5G
- Samsung Galaxy S9
- Samsung Galaxy A20
- Samsung Galaxy S10 Lite
- Samsung Galaxy S10 Prism
- Samsung Galaxy S20 5G
- Samsung Galaxy S20+ 5G
- Samsung Galaxy S20 Ultra 5G
- Samsung Galaxy A50
- Samsung Galaxy Note9
- Samsung Galaxy Note10
- Samsung Galaxy Note10+
- Samsung Galaxy Note20
- Samsung Galaxy Note20 Ultra 5G
- TCL A2
- TCL A2X
Total Wireless Compatible iPhones
- Apple iPhone XR
- Apple iPhone XS
- Apple iPhone X
- Apple iPhone SE
- Apple iPhone 6S
- Apple iPhone 8+
- Apple iPhone 11
- Apple iPhone 11 Pro
- Apple iPhone 12
- Apple iPhone 12 Pro
Total Wireless Compatible Flip Phones
- LG Classic Flip
- Alcatel My Flip
- Alcatel My Flip 2
How Do I Active My SIM Card After Transfering Total Wireless Service to Another Phone?
To activate your SIM card after transferring your Total Wireless service to another phone, you will need both a Total Wireless SIM card and a Total Wireless original or compatible phone. You can buy a SIM kit online or at your local Wal-Mart. Once you have both the card and the phone, activate the service by simply following the instructions below.
- Open your browser and go to totalwireless.com/activation/selectdevice.
- Select the type of device you wish to activate (e.g. bring your own device).
- Enter your phone’s IMEI or MEID or serial number in the search box below.
- If you wish to keep your current phone number, enter it. If you wish to get a new phone number, follow the provided prompts.
- Select a suitable Total Wireless phone plan or provide your service plan information if you have already purchased one at Wal-Mart.
- Create a Total Wireless account and set up your phone.
Transfer Total Wireless Service Others Thing You Should Know
Do I Lose My Current Plan When I Change Total Wireless SIM Cards?
No, changing SIM cards doesn’t affect your plan or service.
What to Do if Your Phone Won’t Work With Total Wireless SIM Bring Your Own Phone?
Contact Total Wireless customer service at 1-866-663-3633. They will surely be able to help you.
Why Switch to Total Wireless?
Many customers wish to subscribe to Total Wireless service because they get access to Verizon’s nationwide network, which has the best coverage in America, at affordable prices. Customers also get hotspot allotments, cloud storage, flexible no-contract plans, and more.
What Network Does Total Wireless Operate on?
Total Wireless uses Verizon’s nationwide network with the bes4 4G LTE coverage that covers over 70% of the territory and connects more than 99% of the entire U.S. population.
Does Total Wireless Offer 5G?
Yes, in addition to the nationwide 4G LTE network, Total Wireless also offers a 5G network. Read more at totalwireless.com/why/coverage.
Where Can I Buy a Total Wireless Plan or SIM Kit?
You can either buy a Total Wireless plan or SIM kit on the provider’s official website or at any local Wal-Mart.
Can I Transfer My Remaining Service Balance to a New Phone?
You can transfer your remaining service balance to a new phone with the Transfer Wizard app.
Are Total Wireless Phones Unlocked?
No, Total Wireless phones are locked to their services. However, they will be able to unlock your device, as long as the device meets the unlock requirements. Learn more at support.totalwireless.com/faqs/3087264?device=24915&lang=en#:~:text=Total%20Wireless%20phone%3F-,What%20is%20the%20Total%20Wireless%20Unlocking%20Policy%3F,compatible%20with%20Total%20Wireless%20service.
When You Change SIM Cards Do You Lose Everything?
No, the Transfer Wizard app will allow you to easily transfer all your data and content from one phone and SIM card to another in no time.
I Currently Have a Total Wireless Micro SIM Card. I Just Bought a Phone That Requires a Nano SIM Card – Now What to Do?
You will have to buy a new Total Wireless SIM card. When you receive it, call Total Wireless Customer Service at 1-866-663-3633 and ask them to switch your new phone to a new SIM card.
Can I Reuse a Total Wireless SIM Card That Has Already Been Used on Another Number or Another Phone?
No, you can only use a Total Wireless SIM card on one number and one phone. If you change your number or phone, you have to buy a new card.