TruConnect is one of America’s top mobile virtual network operators (MVNO). The wireless telecommunications company offers affordable prepaid talk and text plans with 3G, 4G, and 5G LTE mobile data, portable Wi-Fi service plans, Lifeline discounts to eligible members, and nationwide coverage on T-Mobile’s and Sprint’s networks (depending on the location). In addition, they sell mobile hotspots and even a small selection of cell phones that range from basic flip phones to advanced smartphones.
As the company offers inexpensive and user-friendly plans, but a limited number of mobile devices, many users wonder if it is possible to bring your own phone to TruConnect. The answer is yes – you can bring your own phone to TruConnect. But the main question remains – what phones are compatible with TruConnect? Keep reading and you will find out the answer to this question and a lot more.
TruConnect Compatible Phones List
If you want to use a TruConnect SIM card and plan, you have two options – you can either bring your own phone or buy one directly from TruConnect.
If you decide to bring your own device, perhaps because your old device still works well or in case TruConnect doesn’t sell the model you wish to purchase, make sure to bring in an unlocked mobile device, as unlocked devices are the only ones that are potentially compatible with TruConnect. As TruConnect uses both the new T-Mobile network and the old Sprint network, they support both CDMA and GSM devices. However, as it depends on the location and the exact model, make sure to contact customer support and ask whether or not your phone will be compatible with TruConnect.
On the other hand, if decide to buy the phone directly from the provider, you will be able to choose from basic flip phones as well as high-end Android smartphones and iPhones from a wide variety of brands, including Samsung, Apple, Motorola, Nokia, Alcatel, LG, BLU, Google, NUU, and OnePlus. The prices of the devices provided by TruConnect range from $59.00 for BLU C5L 2020 GSM to $1499.00 for Samsung Galaxy Z Flip.
1. TruConnect Compatible Android Phones
Here is a list of all TruConnect compatible Android phones sold directly at TruConnect from the most to the least affordable.
- BLU C5L 2020 GSM
- BLU C6L 2020 GSM
- BLU G50 Plus GSM
- LG Aristo 3 GSM
- LG Aristo 3 Plus GSM
- Nokia 1.3 GSM
- Motorola Moto E6
- Nokia 2.4 GSM
- Motorola E
- LG K31 GSM
- Motorola G Play
- Nokia 3.4 GSM
- LG K51 GSM
- Motorola G Fast
- Motorola G Power (2021)
- Motorola G7 Plus GSM
- Nokia 5.4 GSM
- Samsung Galaxy A21
- Motorola G Power
- LG Stylo 6
- Motorola G Stylus
- Motorola G Stylus (2021)
- Google Pixel 4a
- Google Pixel 3a XL GSM
- LG Q70 GSM
- Google Pixel 3a GSM
- Samsung Galaxy A51
- Samsung Galaxy S9+ GSM
- Google Pixel 4 XL
- Google Pixel 4a 5G
- Samsung Galaxy A51 5G
- Samsung Galaxy S10e GSM
- Samsung Galaxy Note 9 GSM
- Samsung Galaxy A71 5G
- Motorola Edge 5G
- Samsung Galaxy S10 GSM
- Google Pixel 5 5G
- Nokia 8.3 5G
- OnePlus 8 5G GSM
- Samsung Galaxy S20 FE 5G
- Samsung Galaxy S10+ GSM
- Samsung Galaxy S21 5G
- Samsung Galaxy Note 10 GSM
- OnePlus 8 Pro 5G GSM
- Samsung Galaxy Note 20 5G
- Samsung Galaxy S21+ 5G
- Samsung Galaxy Note 20 Ultra 5G
- Samsung Galaxy S21 Ultra 5G
- Motorola RAZR 5G
- Samsung Galaxy Z Flip
All of the cell phone models included in this list are sold directly at TruConnect. If we were to add all the phone models that you could bring to TruConnect yourself, the list would be almost infinite, as all unlocked phones should at least, in theory, be compatible with TruConnect. To know for sure, remember to contact customer support.
Do you want to learn more about What Phones are Compatible With Verizon
2. TruConnect Compatible iPhones
Below you can find a list of all the iPhones that are currently being sold at TruConnect. In addition to the devices listed below, other iPhone models should also be compatible with TruConnect, that is as long as they are unlocked.
- Apple iPhone SE
- Apple iPhone XR
- Apple iPhone 11
- Apple iPhone 12 Mini
- Apple iPhone 12
- Apple iPhone 12 Pro
- Apple iPhone 12 Pro Max
3. TruConnect Compatible Flip Phones
In addition to many Android smartphones and iPhones, TruConnect currently also offers two flip phone models. However, these two models are not the only ones compatible with TruConnect. In fact, any unlocked flip phone should do.
- NUU F4L Flip Phone GSM
- Alcatel Go Flip 3 GSM
Read one of our past articles Assurance Wireless Compatible Phones
How Do I Find Out If My Phone is Compatible With TruConnect?
In comparison to some other MVNOs and wireless telecommunications companies, TruConnect doesn’t have a convenient user-friendly compatibility check process online. In other words, there is no website that enables you to enter the name of the phone model you already own or are planning to purchase elsewhere, that would tell you whether or not it is compatible with TruConnect. While the general rule is that any unlocked GSM (in case you would use T-Mobile’s network) or CDMA (in case you would use Sprint’s network) device should work well with TruConnect, the only way to know for sure is by contacting TruConnect’s customer service or visiting one of their stores. The experts on the other side of the line or counter should be able to answer your questions accurately.
In case you also need information Qlink Wireless Compatible Phones feel free to go through our past articles
What Other Carriers are Compatible With TruConnect Phones?
As TruConnect phones are encrypted to only work with their own network, you will have to unlock the device before you can use it with any other network or carrier. Luckily, the process of unlocking a phone is rather simple. You can simply contact your service provider and they will unlock the phone in no time. As stated in their legal terms and conditions, TruConnect will upon request unlock prepaid devices no later than one year after initial activation, consistent with reasonable time, payment, or usage requirements. Nonetheless, TruConnect reserves the right to decline an unlock request if they have a reasonable cause to believe the request is fraudulent or the device is stolen.
You can check if your phone really needs to be unlocked with a simple test. Insert a SIM card from another carrier into your mobile device. If the device is locked, you will get an ‘Invalid SIM’ notification. In this case, call TruConnect’s customer service and ask them to unlock it. They may provide you with a code, which you should be able to enter into your phone. Doing so will remove the lock. This is the simplest way to unlock a locked cell phone.
Once you or the provider unlocks your TruConnect phone, you will be able to use it with virtually any carrier and network.
Do I Get a Free Phone With TruConnect Wireless?
Lifeline is a state and federal program that provides low-cost or even free wireless service and free government phones to low-income citizens. As TruConnect is a Lifeline provider, they provide free talk, text, and data to eligible low-income customers. The program comes with no bills, no credit checks, and no fees. You simply apply online at truconnect.com using their ‘Proof of Income’ eligibility test. In addition to the free plan with unlimited text, talk, data, and international calls to certain countries, you can also qualify for a free 5.5-inch LTE Android smartphone. So, to answer the question – yes, you can get a free phone with TruConnect Wireless if you are a Lifeline eligible customer.
What are The TruConnect Compatible Phones Replacement Terms?
TruConnect’s legal terms and conditions state that unless the law forbids it in some particular cases, any failure, defect, or malfunction of any device, handset, or other equipment or product provided by TruConnect will be the customer’s right to have TruConnect repair or have repaired, replace or have replaced. In case the customer receives a free Lifeline program phone that is selected by TruConnect, he or she may contact customer service to purchase an upgraded phone. If the customer loses or damages the device, he or she may contact customer service for replacement phone options and prices. If the phone is defective within 90 days of first use and returned to TruConnect at the customer’s own cost within 10 days of the 90-day period expiration and if the device is not defective due to physical abuse or water damage, the company will send you a replacement phone at the company’s cost. However, due to possible availability issues, the same phone model may not be provided.
Are TruConnect phones unlocked?
TruConnect phones are encrypted to work only on their own network. However, you can easily unlock your TruConnect phone by contacting the service provider and asking them to unlock your device. They may do so remotely, or they may provide you with a code to unlock it yourself.
Can I put my TruConnect SIM card on another phone?
Sure you can put your TruConnect SIM card into another phone. However, whether or not it will work is another question. To determine if your TruConnect SIM card will work with another phone, check compatibility by contacting TruConnect’s customer service and make sure the phone you are planning to use is unlocked.
Does the Government Provide TruConnect Compatible Phones?
As TruConnect is a Lifeline provider, they offer free government-provided phones. Getting your free government-provided phone at TruConnect is your best bet that it is indeed compatible with TruConnect. However, you can also try to get a free government-provided phone from another provider, but in order to use it with TruConnect, the device must be unlocked and compatible.
Can I Upgrade TruConnect Compatible Phone?
If you are planning to purchase your phone without the Lifeline discount, you can certainly always upgrade your device. It depends solely on your budget. Additionally, even in the event, you receive a free Lifeline program phone that is selected by TruConnect, you may also contact customer service to purchase an upgraded phone. An upgraded device won’t be free, but it will come with a considerable discount.