Simple Mobile is a prepaid mobile network operator. It was founded as a brand of T-Mobile and in 2012 it became a subsidiary of TracFone Wireless. Simple Mobile is known for offering very affordable prepaid plans with unlimited talk and text and large amounts of high-speed data, the Unlimited International plan with unlimited international calling to 69 destinations, a no strings attached policy with no contracts, no credit checks, or hidden fees, fast nationwide network coverage, and a wide selection of the latest and most advanced smartphones.
Due to all the benefits the company offers, Simple Mobile is one of the most popular mobile network operators in the US. Naturally, many customers wish to switch to Simple Mobile. If you are one of the many people who wish to reap Simple Mobile’s benefits and you are planning to take your current phone with you, we have good news for you – Simple Mobile indeed allows you to bring your own device and they have made the process very simple. In this article, you can learn more about Simple Mobile compatible phones and everything else you need to know about their Keep Your Phone program.
Simple Mobile Compatible Phones List
If you are planning to bring your existing phone to Simple Mobile, you first have to make sure your device is unlocked. In addition, your phone must use either GSM or both GSM and CDMA technology. Simple Mobile uses T-Mobile’s GSM network, therefore your device must be GSM-supported. Most newer models, however, support both network technologies. If you have an older device, which only supports CDMA technology, you may not be able to bring your phone to Simple Mobile.
As Simple Mobile compatible phones are all the unlocked GSM phones, the list of Simple Mobile-compatible phone models is virtually endless. Nevertheless, here is a list of all the Simple Mobile compatible Android phones, iPhones, and flip phones currently sold at Simple Mobile. Note: the exact list of mobile devices available at Simple Mobile depends on your ZIP code.
1. Simple Mobile Compatible Android Phones
- SAMSUNG GALAXY S21 5G
- SAMSUNG GALAXY A10E
- LG STYLO™ 5 LTE
- LG REFLECT™
- SAMSUNG GALAXY A20
- SAMSUNG GALAXY A50
- MOTO E6
- MOTOROLA MOTO G POWER
- SAMSUNG GALAXY A01
- SAMSUNG GALAXY A21
- SAMSUNG GALAXY A11
- SAMSUNG GALAXY A10E –reconditioned
- SAMSUNG GALAXY J2 – reconditioned
- LG JOURNEY™ LTE – reconditioned
- LG STYLO™ 5 LTE – reconditioned
- LG REBEL 4 – reconditioned
- LG SOLO LTE – reconditioned
- MOTO E6 – reconditioned
- TCL LX – reconditioned
- BLU® VIEW 1 – reconditioned
- LG JOURNEY™ LTE
- LG PREMIER PRO PLUS
- SAMSUNG GALAXY S10 LITE
- LG REBEL 4
- SAMSUNG GALAXY NOTE20 5G
- SAMSUNG GALAXY NOTE20 ULTRA 5G
- TCL A2
- SAMSUNG GALAXY J2
- SAMSUNG GALAXY S10E
- SAMSUNG GALAXY S10+
- SAMSUNG GALAXY S10
- BLU® VIEW 2
- SAMSUNG GALAXY S20 5G
- SAMSUNG GALAXY S20+ 5G
- SAMSUNG GALAXY S20 ULTRA 5G
- SAMSUNG GALAXY S9+
- SAMSUNG GALAXY NOTE10+
- SAMSUNG GALAXY NOTE10
2. Simple Mobile Compatible iPhones
- IPHONE SE 64GB
- IPHONE XR (PRODUCT) 64GB
- IPHONE XS 64GB
- IPHONE XS MAX 64GB
- IPHONE 11 64GB
- IPHONE 11 PRO 64GB
- IPHONE 11 PRO MAX 64GB
- IPHONE 12 MINI 64GB
- IPHONE 12 64GB
- IPHONE 12 PRO 128GB
- IPHONE 12 PRO MAX 128GB
3. Simple Mobile Compatible Flip Phones
- LG CLASSIC FLIP™
- ALCATEL MY FLIP 2
How do I Check My Phone Compatibility with Simple Mobile?
When switching to Simple Mobile you have two options – you can either buy a new mobile device at Simple Mobile or you can bring your own device. As many customers find that their old device still works perfectly well or they wish to buy a device that is not available at Simple Mobile, the company’s ‘Bring Your Own Phone’ option is highly convenient. The process of bringing your own phone to Simple Mobile is very simple.
The first step is to check the compatibility. You can check your phone’s compatibility and start the activation process at simplemobile.com.
At the first step, you can either select that your phone is AT&T compatible, T-Mobile compatible, or an unlocked GSM phone.
If you don’t know, you can select the fourth option – ‘Other/I don’t know’. In this case, you will have to select your current service provider.
If you select a service provider that sells CDMA devices, you will get the notification that your phone is not eligible for their ‘Bring Your Own Phone’ program and an invitation to shop for new devices at Simple Mobile.
If your current service provider utilizes different networks, you will have to find out, which carrier is compatible with your device. You can do so by checking your phone’s manual or contacting your previous service provider to ask about the network your device was using. If your service is still active, you can use a free online tool to help you find your carrier by entering your phone number.
If your current service provider offers devices that are compatible with Simple Mobile, you will be able to proceed to the next step.
The next step is to unlock your phone to activate with Simple Mobile.
First, you must unlock your device. To do so, contact your current service provider and ask them to unlock your phone. Keep in mind that they will only be able to do so if your device is paid in full.
Once your phone is unlocked, return to Simple Mobile’s website to buy a Simple Mobile SIM card.
Once you have purchased your Simple Mobile SIM card, you will be able to enter your SIM card number. This will allow you to get a Simple Mobile plan, set up your device, and finalize the ‘Bring Your Own Phone’ activation process.
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Which Phones are Compatible with Simple Mobile?
Now, let’s take a look at exactly what kinds of devices are compatible with Simple Mobile. Depending on the network radio technology they use, there are 2 kinds of phones that are compatible with Simple Mobile.
1. Unlocked GSM devices
As Simple Mobile runs on T-Mobile’s network and uses its infrastructure for its service, its services are only compatible with GSM-supported devices. If you have a rather old phone model, you may need to check if your device uses GSM or CDMA radio technology.
2. Unlocked GSM and CDMA devices
Certain mobile devices, including most newer models, support all kinds of radio technologies, including GSM, CDMA, LTE, and 5G. If your device supports all of these technologies, it is perfectly compatible with Simple Mobile, as the only condition is that it is GSM-enabled.
What Other Carriers are Compatible with Simple Mobile?
Depending on the carrier, there are various kinds of phones that are compatible with Simple Mobile. All of the carriers that are compatible with Simple Mobile are listed below.
- AT&T-compatible phones
- T-Mobile-compatible phones
- Metro PCS-compatible phones
- Telcel-compatible phones
- Walmart Family Mobile-compatible phones
- Some Consumer Cellular-compatible phones
- Some Straight Talk-compatible phones
- Some Net10-compatible phones
- Some TracFone-compatible phones
- And obviously, Simple Mobile-compatible phones
If you don’t know which carrier you use, there are 4 ways to find out.
- Restart your device and the carrier’s name should appear on the display when it turns back on.
- If the carrier’s name doesn’t appear when rebooting the device, it may be an unlocked device. Search online to find out if it’s a GSM or CDMA-capable device.
- Check the phone’s manual or contact your previous service provider to ask which network your phone is or was using.
- If you have an active service, search for online tools that help you determine your carrier by entering your phone number.
What are the Simple Mobile Compatible Phones Replacement Terms?
Simple Mobile’s terms and conditions of service or more precisely, their terms of limited warranty state that during the limited warranty period, Simple Mobile will replace or repair, at their option, any malfunctioning products or parts with either new or refurbished products or parts if such a replacement or repair is necessary and if the product or part malfunctions during normal usage. They also reserve the right to replace the product with a different but comparable product if the exact same product is no longer available. The replacement product may contain refurbished equipment with used components, which has been reprocessed. They guarantee that all used components comply with product performance and reliability specifications.
To obtain warranty service from Simple Mobile, contact their customer service. They will try to resolve the issue over the phone, otherwise, they will provide you with a Return Authorization Number, which you will use to send your malfunctioning product to a designated service center for repair or replacement.
Simple Mobile will not be liable for delay in rendering service under the limited warranty, loss of service during the period when the product is returned for replacement or service. They will also not be liable for the loss or unauthorized use of your passwords, personal data, contacts, messages, photos, videos, apps, ringtones, and other content. As such, it is recommended to back up your device before sending the product to a service center.
Where to Buy a Simple Mobile-compatible Phone?
The best way to be sure that the device you buy will work with Simple Mobile’s services is by buying the phone at Simple Mobile’s online store or at one of their local stores. Simple Mobile has stores and retailers nationwide, therefore it won’t be difficult for you to find a place to buy a Simple Mobile phone. To find a store near you, you can check out Simple Mobile’s official ‘Find a Store’ website at simplemobile.com.
As Simple Mobile compatible phones are all unlocked GSM phones, you can buy such a device at basically every mobile device retailer, electronics store, and other cell phone-selling shops (retail or online), including Walmart, Amazon, eBay, Best Buy, Target, Overstock, Swappa, and more. You can also buy Simple Mobile compatible unlocked GSM devices at manufacturers’ stores and even at other carriers’.
Are Simple Mobile phones unlocked?
No, Simple Mobile phones are encrypted to work on Simple Mobile’s network (locked). However, you can always ask their customer service to unlock the device and they will do so, as long as the device is fully paid off.
Does the Government Provide TruConnect Compatible Phones?
Simple Mobile is not a Lifeline provider and they do not offer free government-provided phones.In case you also need information read our past articles Government Free Phone and Best Free Government Cell Phone
Can I Upgrade Simple Mobile Compatible Phone without paying?
Lifeline providers allow Lifeline members to upgrade their phones without paying. While Simple Mobile is not a Lifeline provider, it doesn’t allow such an option. Moreover, as Simple Mobile has no contracts, they don’t generally offer special deals that allow clients to get a free phone. Nonetheless, they are some other retailers, online stores, and carriers that often offer special deals that enable customers to get a new mobile device free of charge. They tend to give out free devices in exchange for using their services for a certain amount of time. If you are planning to get a free phone and take it Simple Mobile, make sure it is an unlocked GSM device.
Is Simple Mobile compatible with Straight Talk?
Straight Talk utilizes different networks, therefore, some of their devices are compatible with Simple Mobile and others are not. To find out what network your device is or was using, check the manual, contact your service provider, or use a free online tool to help you do so.
Is TracFone compatible with Simple Mobile?
TracFone utilizes different networks, therefore, some of their devices are compatible with Simple Mobile and others are not. To find out what network your device is or was using, check the manual, contact your service provider, or use a free online tool to help you do so.
Is Simple Mobile compatible with Boost Mobile?
No, Simple Mobile is not compatible with Boost Mobile and their devices are not eligible for Simple Mobile’s ‘Bring Your Own Phone’ program.You can read one of our past articles What Phones Compatible with Boost Mobile Service
Can you use your own phone with Simple Mobile?
Yes, Simple Mobile offers a ‘Bring Your Own Phone’ program, which allows users to use their own phones with Simple Mobile’s services. You can read more in the chapters above and check compatibility at simplemobile.com.
What is Simple Mobile customer service?
Simple Mobile customer service is the company’s contact center, which provides support for their customers. They are available through online chat, by mail, and by phone at 1-877-878-7908. Read more at simplemobile.com.