Are you a TextNow customer wondering about how to reset TextNow APN settings? If so, don’t worry, as you’ll find all the information that you need in the following sections. Let’s get started!
About TextNow
TextNow, founded in 2009, is a wireless company dedicated to making communication accessible to everyone. Originating from the goal of reducing phone bills, TextNow has been a leader in providing free phone service technology for over a decade. As the exclusive mobile provider offering perpetually free nationwide phone service, TextNow’s app enables users to make calls and send texts without the burden of a phone bill. Users can sign up for free and explore additional options, including flexible unlimited data plans. TextNow adopts a user-centric approach, allowing individuals to pay for services only when needed, seamlessly managed within the app. The company offers free wireless phone service, data plans, a straightforward Bring Your Own Phone program, nationwide coverage, and more.
Why May Resetting the TextNow APN Settings be Important?
Upon activating TextNow wireless service, it typically functions seamlessly. However, in some instances, you might need to manually configure your APN settings to ensure optimal data service. If you have service bars but encounter issues with data functionality, refer to the instructions for Android or iPhone below to set up the TextNow APN on your device.
Resetting TextNow’s APN settings may be crucial for various reasons, including resolving network issues, troubleshooting connectivity problems, adapting to changes in carrier requirements, switching devices or carriers, and addressing data or MMS issues. Additionally, it can be beneficial after unintentional modifications or disruptions in device settings. Users should exercise caution during the reset process, ensuring they have the correct and updated APN information to avoid potential disruptions in network connectivity.
How to Manually Set Your TextNow APN Settings on an Android Phone?
The TextNow APN settings reset process depends on what kind of device you have. First, let’s take a look at the required steps if you wish to reset your TextNow APN settings on your Android phone.
Configure your APN manually on Android with the following steps:
- Open the Settings menu.
- Tap on Connections (may be named Networks or Networks & Internet).
- Access Mobile Networks (or SIMs).
- Choose Access Point Names (you might need to navigate through Advanced settings).
- Select Add (or +) at the top of the screen.
- Input “TextNow” under Name and “textnow.static” under APN.
- Tap the three dots in the top right and choose Save.
- Pick the “TextNow” APN option.
- Return to the Settings menu.
- Enable Airplane mode for 10 seconds, then turn it off.
- If data is still not working, attempt restarting your device.
How to Manually Set Your TextNow APN Settings on an iPhone?
Configure your APN manually on iOS with the following steps:
- Navigate to your phone’s Settings menu.
- Tap on Cellular.
- Select Cellular Data Network.
- In the APN field under Cellular Data, enter “textnow.static.”
- In the APN field under LTE Setup (optional), enter “textnow.static.”
- Return to Settings.
- Enable Airplane mode for 10 seconds, then disable it.
- If data is still not working, attempt restarting your device.
What if Your Data Isn’t Working After The Resetting Process Above?
If toggling Airplane Mode and restarting your device hasn’t resolved the problem, consider the following steps.
In exceptional cases, achieving a functional data connection may require more than just setting the APN name. Although uncommon, if necessary, follow the steps below. Delete the existing TextNow APN, then re-add it with the provided details and the following information in additional fields on the same page:
- MCC: 310
- MNC: 260 (or attempt 240 if needed)
- IP Protocol: IPv4
- MVNO Type: GID
- MVNO Value: 4358
What if I Can’t Change the APN Settings?
Encountering difficulties adjusting the Access Point Name (APN) settings? If you find that the option is unmodifiable, greyed out, or absent, your device may be locked. To resolve this issue and activate your TextNow SIM, it’s essential to unlock your device through the original carrier from which it was purchased.
What If I Still Need Additional Help?
In case you need additional help or have further questions, you should do the following:
- Visit TextNow’s Help Center at: help.textnow.com/hc/en-us.
- See the troubleshooting solutions at: help.textnow.com/hc/en-us/sections/360007311913-Help-Troubleshooting-Solutions.
- To contact the company and get in touch with a representative who may help you with a unique issue or situation, you can visit: help.textnow.com/hc/en-us and press the purple Chat icon at the bottom of the Help Center page. Note that the support team is available from 10 AM to 5:30 PM Eastern time, every day.
- See other contact options at: textnow.com/contact.